If your question is not answered below, then chat to us live right now, contact us via the form at the bottom of this page or give us a call.
How reliable are your units?
Our devices are very reliable. However all devices that rely upon cellular networks to deliver information, may loose connection due to cell sites being out of action or because your vehicles may be in an area with bad reception.
If we do lose contact or signal, will I lose the information?
No, the Navstar unit stores all information and will then upload it once the signal is restored.
How long does it take to install?
Usually between 40 – 60 minutes depending on the type of installation and vehicle.
How detailed are the tracking reports?
You have the ability to know where your vehicles, workforce or equipment are at any time and know where they have been. You can also monitor things such as vehicle mileage, journey information or overtime and now you can integrate your fuel card with our software and produce reports based on use and cost.
Can it help with Working Time Directives?
Yes, you can see which member of staff is in which of your vehicles at all times and keep track of working hours accordingly. This also means that incidents such as speeding can be traceable.
Can I keep in touch with staff in the field?
Our PDAs will allow you to allocate jobs remotely for field based workers, as well as having a voice, satellite navigation and tracking capabilities as standard.
Does it take safety and security into account, for example, lone workers?
Absolutely, our solution will help you take proactive action on safety and security as well as your Duty of Care compliance. It minimises the risk of staff working alone by doubling as a GPS system and tracking device.
Do I need to install an app to access my tracking data?
Our tracking service is completely web-based, so you can access it on any device with a web browser (Chrome, Internet Explorer, Safari etc) and an internet connection. We also have a free app for both Android and Apple so that you can keep an eye on your fleet whilst you are on the move.
Download it for free here and login with your account username and password.